They are rated for 1800W and the draw from CFL or LED bulbs is not enough for the switch to work. How far apart are the nodes from the hub? Is there a update I need to do? It SHOULD work through the phone app - but it doesn't. I would start by checking WiFi signal by each switch with something like an iPhone or similar small antennae. No update should be necessary except for logging in to Leviton again in case you were kicked out (go into Leviton smartapp and restart the login process to Leviton). For the Lutron devices, do you have to buy their hub? That seems to reset them for a couple of days. The only way I found to get them working again was to do a hard reset by turning on and off the breaker in which it does not make any sense. Other than the addition of the dimmer rocker on the side and the green LED below the switch (which can be set completely off, to be on when the switch is off, or to be on when the switch is on using the Decora Smart Home App) these look essentially identical. Use a wi-fi controlled light switch to dim large chandeliers and recessed lights whether incandescent, CFL, or LED. Was any of your leviton devices actually offline for real at the time and could you or an automation have tried to send a command to it? It has not gone 24 hours since ST app update on the 12th I believe it was. Reliable, and they work! One interesting thing I see is that when I sort the list of connected devices, the Leviton device shows up in-between the device names that start with a number and the device I have that starts with "A". Select Residence Settings to edit the Residence. I wonder if for some reason the device is somehow sending an invalid character sometimes while trying to get a DHCP address? I have entered the issue on Leviton's support site but no reply yet. Leviton Decora Smart Wi-Fi 15A Universal LED/Incandescent Switch. Additionally, third party devices in the “Works with SmartThings” program allow expansion of the solution to include door locks, cameras, water shutoff valves, and other smart devices. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. All work perfectly except the leviton wifi. I've been using my Apple TV as the hub for now. Simple answer… the Leviton DZS15-1LZ are only for incandescent or halogen bulbs NOT LED or CFL bulbs. It can be installed from the Leviton app. 2. This is a new build of a house and I figure all the wiring must be correct, but I'm not sure what can be going on. I have not been able to reproduce the time variance. I have to remove them and totally reinstall them in Homekit. This is great for your coffee maker to turn that on and off and it also works perfectly say for example a standing fan. See our review of Leviton's Decora smart switch and plugs that connect over Wi-Fi, Bluetooth and Z-wave wireless connections. It happened last night, and i didn’t think much of it because it disconnects for a minute or two every now and then. Some are Z-wave, most are Leviton Wifi and one is a Halo unit. Thanks. Maybe you can get an answer from them. you can pull out the dimmer rocker on the side of the switch, that will disconnect power to the switch then just push it back in to get power back to the switch.. it's easier than going to your breaker box to shut it off.. the instructions refer to this feature as "air gap", I had 4 of these installed in my home and some would occasionally go unresponsive here and there.. They obviously have an issue that they don't care about. 1. An update for any interested. The first option is to simply tap on the settings icon in the top left hand corner of the app after opening it, and then by selecting “Update Firmware”. That seems to reset them for a couple of days. THEY SUCK!! Smartthings is not detecting manual changes in the switch but is able to control them. It provided three possible causes, none of which applied. I haven't upgraded yet to see if it really works. Yes you need lutrons hub. Here is some upper support guys. Now, I have some devices that don't respond to a reset. Works with Amazon Alexa and Google Assistant, No Hub Required. Use the free My Leviton iOS or Android app to add/name devices and to control them individually or as a … I believe we have found the issue but want to make sure since I still cant explain why you would get logged out within 36h unless a device that was really offline was actuated. With power to the box turned off, unscrew and remove the wall plate and existing switch. I tried restarting my hub but didn’t help. Easily replace your existing single pole or multi-way switch with the new Leviton 15 Amp Universal LED/Incandescent Decora Smart Wi-Fi Switch to allow control from anywhere. I now have it up to about 75% reliability (sometimes it stubbornly refuses to reconnect). Use the following as a guideline to determine if you have a Neutral. Like This. I have deleted the devices and “My Leviton” app a number of times now. Use the free my Leviton iOS or android app to add/name devices and to control them individually or as a room with a single button push. Leviton Switch not working/no response Up until today, my Leviton HomeKit Switch was working fine. Make sure your light switch you are trying to replace has a NEUTRAL wire, without this Alexa will NOT WORK. Hi all, we have deployed a fix now. Yep, there not reliable. DO NOT disconnect any wires. In return I got an extremely uninformative pdf document titled "Why do my Decora Smart Devices With HomeKit Technology Go Unresponsive?" To echo xshopper, I’ve experienced the same thing. I’ve killed the breaker, removed it from my Home, and took it out of the wall. I guess in the long run, that's still better than switches that don't work! Easily replace your existing single pole or multi-way devices with the new Leviton Dimmer or Switches to allow control from anywhere via your My Leviton app. Please let me know if you see further problems. I couldn’t turn the lights off nor could I reset the switches by holding them down. I'm done with Leviton. @xshopper @Barrett_Crowe Question to you guys who got logged out within a small amount of time. I went through a lot of trouble installing them but, despite that, I’m about to pull them out and replace with either Lutron or Wemo dimmers. I've had one installed for one year and it rarely worked. It works well enough for a short time. Resetting the breaker every 2 days is not a great long term solution! Looks like it’s having issues again. I've returned two units and now I'm on my third with the same issue, so I figure it's not … thanks for the emails! And if this is not working, the only way to restore them is to do a factory reset and re-register the switch to Homekit and cross … Sometimes will disconnect for 24 hours+ and then you need to do a factory reset holding the up button for 15+ seconds. Leviton Corporate - Melville, NY (Hours of Operation: Mon-Fri 8am-10pm EST, Saturday 9am-7pm EST) Corporate tech services handles residential line voltage wiring devices, Switches, Receptacles, Commercial and Industrial wiring devices, Straight Blade and locking wiring devices, LevNet RF, GFCIs and AFCI, Temporary power, Surge protective devices, Occupancy and Vacancy Sensors, Wallbox … And obviously isn’t responding on HomeKit. I’m having the exact same issue. I’ve been in contact with them with a detailed description of the problem. @Lars I was able to access my switches via the “My Leviton” app, but not via the Smartthings app. Control connected loads and lights from anywhere using Wi-Fi, an internet connection and the free My Leviton app; that is all you need, no hub required. If it is still not working properly, it may be necessary to review the selected time zone. I'm running Unifi AP-Pro access point with a Unifi controller. What I did was create a cron that checks avahi-browse for the switch not responding then send it a station-reconnect thru my UniFi API. @Lars Thanks for the patch, as well as an explanation of the issue!! I am using the Classic App, which may or may not make a difference. I agree that support has been awful for what could be a great product if it worked properly! 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